Key Responsibilities:

• Provide professional reception services, creating a welcoming environment for all visitors.
• Handle incoming and outgoing calls, assist with appointments, and direct inquiries appropriately.
• Register new individuals and update contact details of existing patients.
• Schedule appointments and manage bookings for GPs and Allied Health services.
• Support the IHWH team with general administrative tasks, including IT systems administration, document processing, and data entry.
• Maintain confidentiality and privacy of all patient information.
• Contribute to quality improvement activities and reporting to meet accreditation standards.
• Engage and work collaboratively within a multidisciplinary team.

Essential Criteria:

• Relevant certificate or diploma qualification with extensive experience, or a combination of experience, expertise, and competence.
• 3-5 years’ experience in administration and/or reception roles, specifically within a medical practice.
• Proficiency in using Best Practice patient management system and Microsoft Office.
• Excellent communication skills and the ability to build rapid rapport.
• Strong organizational and time management skills.
• Commitment to child and vulnerable adult safeguarding principles.
• Positive attitude and ability to work flexibly and proactively in a team environment.

Desirable Criteria:

• Knowledge of Medicare billing and claiming processes.
• Experience in a not-for-profit or community-based organization.

For more information about the role and to learn more about the key selection criteria, see Position Description.

In SEEK, click on Apply Now to open our careers page and access the Position Description.

For more information, please email hr@micahprojects.org.au.

Benefits of working at Micah Projects

• Join a well-recognised multidisciplinary organisation;
• Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
• Access to other employee benefits, including supply of uniforms, and wellbeing hub;
• Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
• Access to free and confidential Employee Assistance Program.

How to Apply!

If you believe that you have interest, passion, and desire to make a difference in people’s lives, please visit the Micah Projects Careers Page to apply for this position.

Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.

While the deadline to receive applications is 5pm, Monday 7 October 2024, applications will be assessed with interviews being conducted as they are received so do not delay in applying!

Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.