Administration and Office,Community Services and Development
Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.
Job Description
Inclusive Health Partnerships has two components:
The Inclusive Health and Wellness Hub (IHWH) – a partnership between Micah Projects and Tzu Chi Foundation
Outreach Integrated Care Team
The Inclusive Health and Wellbeing Hub (IHWH) is dedicated to accommodating diversity and ensuring people experiencing disadvantage in Brisbane have access to quality physical, dental, mental health and wellness and holistic healthcare services irrespective of their ability to pay.
Delivering high quality health services that are integrated with other social services, allied health and alternative therapies is an important part of our IHWH‘s vision through a range of partnerships
We are looking for a dynamic and experienced Senior Reception and Administration Worker to Senior Reception and Administration Worker you will…
work as part of the Inclusive Health Partnerships team to actively support and resource collaboration, communication and integration between partners to achieve our goals of improved outcomes for individuals through integration across service systems, improved access to health care for a targeted population and reduced health inequality amongst disadvantaged populations.
Integral to the successful operation of the IHWH, this role assists in the operation and administration of the IHWH by:
Providing reception for the Inclusive Health and Wellness Hub,
Providing general administration support (including at Outreach clinics),
Working as part of a team where members demonstrate respectful relationships,
Maintaining a welcoming and respectful environment.
This is a part time employment opportunity at Level 3 of the SCHADS Award.
Desired Skills and Experience
Key Responsibilities:
Create a welcoming and friendly environment by maintaining the tidiness of the waiting room and reception area and greeting people as they arrive in a warm and professional manner.
Provide reception, administrative services and support to patients, doctors, nurses and allied health as required and approved by the Practice Manager.
Handle incoming and outgoing calls. Answer the telephone promptly, assist with appointments and direct inquiries appropriately for all Inclusive Health programs
Provide IT systems administration support when required, including Best Practice software, Microsoft Office, and other systems used by the IHWH.
Essential Criteria
Relevant certificate or diploma qualification and extensive experience, or a combination of experience, expertise, and competence.
3-5 years’ experience in administration and/or reception role, specifically within a medical practice
Experience and knowledge in the use of Best Practice patient management system.
Knowledge of office procedures and administration processes including Medicare billing and claiming process.
More information about the role and to learn more about the key selection criteria, select the link to the Position Description.
In SEEK, click on Apply Now to access the Position Description through our careers page.
Join a well-recognised multidisciplinary organisation;
Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
Access to discounted fitness facilities through Fitness Passport for you and your family;
Access to free and confidential Employee Assistance Program;
Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
Access to other employee benefits, including Portable Long Service Leave (QLeave), supply of uniforms, and Flare benefits.
How to Apply:
If you believe that you have interest, passion, and desire to make a difference in people’s lives, please click on apply.
Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.
While the deadline to receive applications is Thursday 12 March 2026, applications will be assessed with interviews being conducted as they are received so do not delay in applying!
Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.
