Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.
Job Description
BDVS is the specialist domestic violence service for the Brisbane metropolitan region. BDVS is funded by the Department of Families, Seniors, Disability Service & Child Safety to provide free and confidential services to adults and children who have been impacted by domestic and family violence. BDVS has a focus on achieving safety and stability for the individuals and families that we support. Working from contemporary evidence based best practice models, BDVS provides an array of services including crisis and case management, outreach, groups, safety planning, court support, information and referral, programs for men who perpetrate DFV, and psycho-social education on the dynamics of domestic and family violence. BDVS operates 24 hours a day, 7 days a week from various locations across Brisbane. BDVS is committed to ensuring the service is accessible and inclusive by providing outreach and mobile services that meet people in locations which are safe and suitable to their circumstances, whether that be at home or in the community.
The Safer and Accountable Men (SAM) Program is a 16-week, open-ended mandated program, based on the Duluth Framework. It is offered to male offenders under the supervision of statutory authorities who have perpetrated violence against their intimate partners. The SAM program is a voluntarily participated program for participants identified by DJAG Court Link Program (Court Link Program), and Queensland Police Service Brisbane Northside and Southside vulnerable persons unit (VPU), as men using violence. It supports men to access information, advise and education around domestic and family violence and equal relationships using Duluth’s ‘Equality Wheel’. Men’s court work provides information and referral to men, including their responsibilities as a respondent on a Domestic Violence Order and legal ramifications in breaching domestic and family violence orders or continuing to use violence within their relationships. The Men’s Program has a core the belief that victims of domestic violence have a right to safety, and that perpetrators of violence must be held to account for their behavior and provided the opportunity for change. BDVS is committed to recognising diverse relationships, family structures, and unique circumstances of each person's experience in the context of culture, socio-economic status, health and disability status, and sexual orientation.
We are seeking a dynamic and experienced Program Support Officer to work as part of the Safer and Accountable Men Program team to manage inward correspondence and manage the recording of initial participant referrals, ongoing program participation into administrative systems across the team. A unique opportunity to work in partnership with Griffith University to support the validation of our Men's Behaviour Change Program by supporting the collation of records, outcomes and data for the evaluation process.
This is a fixed full time employment opportunity with conditions and salary at Level 3 of the SCHADS Award.
Desired Skills and Experience
Key Responsibilities
Provide administrative support including registration, processing of internal and external inwards/outwards correspondence and referrals.
Enrol participants into the Data and Case Management System, create files to aid in the intake of participants into services and programs.
Support the administrative requirements of the SAM program Evaluation with Griffith University, including sharing of data, coordinating participant engagement.
Establish and maintain positive relationships with government and non-government services.
Essential Criteria:
Effective time management skills including the ability to prioritise completing tasks/activities.
High level interpersonal and intrapersonal skills, including the ability to establish rapport with a diverse range of people.
Knowledge of or ability to rapidly acquire technical understanding of relevant legislation and regulations specifically; The Domestic and Family Violence Protection Act 2012 Section 5A Information Sharing, the Child Protection Act 1999 and an understanding of the Family Law Act.
Knowledge of or ability to learn cross-disciplinary responses to domestic and family violence.
More information about the role and to learn more about the key selection criteria, select the link to the Position Description. In SEEK, click on Apply Now to access the Position Description through our careers page.
For more information, please email hr@micahprojects.org.au. Benefits of working at Micah Projects
Join a well-recognised multidisciplinary organisation;
Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
Access to discounted fitness facilities through Fitness Passport for you and your family;
Access to free and confidential Employee Assistance Program;
Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
Access to other employee benefits, including Portable Long Service Leave (QLeave), supply of uniforms, and Flare benefits.
How to Apply:
If you believe that you have interest, passion, and desire to make a difference in people’s lives, please click on apply.
Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.
While the deadline to receive applications is Wednesday 04 February 2026, applications will be assessed with interviews being conducted as they are received so do not delay in applying!
Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.
