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Support and Advocacy Worker

10/10/2025
07/11/2025
Fixed Term - Full or Part Time
Townsville, Qld 4810
Voluntary, Charity & Social Work

Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.

Job Description

Lotus Place is a dedicated state-wide support service for people who experienced childhood abuse in institutional settings. Services are offered from 3 locations: Brisbane, Rockhampton, and Townsville.

Lotus Place provides integrated peer support, advocacy, counselling, and other specialised support services who have experienced childhood abuse in institutional settings.

We aim to empower and foster independence through participation, and access to appropriate resources, opportunities, and services within the community. Services provided include:

  • An information and resource centre.
  • Personal skills development opportunities.
  • Support to access government and community services.
  • Support to seek redress of past abuse through the National Redress Scheme, criminal justice system, civil process or through church or religious institutional processes.
  • Support people to obtain personal records.
  • Support to reconnect with family and trace family history.
  • Access to professional support and counselling services.
  • Support to access the “My Aged Care” system.
  • Referral to other specialist services.

We are looking for a dynamic and experienced Support and Advocacy Worker to work as part of the Lotus Support Services Team to advocate for and support individuals and families to access/maintain permanent and affordable housing, support, social and health services.

This is a part time employment opportunity until June 2026 at Level 4 of the SCHADS Award.

 

Desired Skills and Experience

 

Key Responsibilities:

  • Assist individuals through a team-based approach to resolve their crisis and identify solutions, including enhancing their resilience and coping mechanisms, and establishing or re-establishing support networks.

  • Use tools and processes for planned support and coordination with other agencies.

  • Maintain a high quality of work with individuals and families and well documented case notes using the Data and Case Management system.

  • Empower and foster independence and interdependence through participation, and access to appropriate resources, opportunities, and services within the community.

 

Essential Criteria:

  • Relevant certificate, diploma or tertiary qualification and extensive experience, or a combination of experience, expertise, and competence.
  • Demonstrated knowledge and experience of working with people who have experienced disadvantages and build on knowledge of the support services system for Forgotten Australians across Australia.
  • Demonstrated effective communication and problem-solving skills to maximize participant care within the multidisciplinary team.
  • Demonstrated ability, and commitment, to work collaboratively within a team and with external stakeholders.

For more information about the role and to learn more about the key selection criteria, see Position Description.

In SEEK, click on Apply Now to open our careers page and access the Position Description.

For more information, please email hr@micahprojects.org.au.

 

Benefits of working at Micah Projects

  • Join a well-recognised multidisciplinary organisation;
  • Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
  • Access to discounted fitness facilities through Fitness Passport for you and your family;
  • Access to free and confidential Employee Assistance Program;
  • Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
  • Access to other employee benefits, including Portable Long Service Leave (QLeave), supply of uniforms, and Flare benefits.

How to Apply!

If you believe that you have interest, passion, and desire to make a difference in people’s lives, please click on apply.

Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.

While the deadline to receive applications is Friday 31 October 2025, applications will be assessed with interviews being conducted as they are received so do not delay in applying!

Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.

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