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Tenant Service Worker

02/10/2025
31/10/2025
Permanent - Part Time
South Brisbane, Qld 4101
Voluntary, Charity & Social Work

Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.

Job Description

The Supportive Housing – Hope Street team are based at Brisbane Common Ground. Each element of Supportive Housing, from building to support service design, aims to create the greatest degree of empowerment and independence for people. Supportive Housing – Hope Street uses the Housing First model.

The purpose of the onsite support team is to:

• Enable tenants to sustain and maintain stable housing.

• Co-ordinate tenants needs and provide support as required.

• Assist tenants to set and achieve goals.

• Assist tenants to live independently and promote the development of support systems with tenants.

We are seeking a dynamic and experienced Tenant Service Worker to work as part of a multi-disciplinary and dynamic team to provide support to tenants of Brisbane Common Ground.

 

This is a permanent part time employment opportunity at Level 2 of the SCHADS Award.

Sunday to Tuesday. 48 hours per fortnight.

Shift Times:

  • 7am - 3pm
  • 3pm -11pm
  • 11pm - 7am

 

Desired Skills and Experience

 

Key Responsibilities;

  • Provide support to tenants of Brisbane Common Ground as part of a multi-disciplinary team

  • Engage with tenant at Concierge, in common areas and in their units

  • Provide excellent customer service and problem solve in a high pressure environment

  • Liase with Common ground Queensland and other stakeholders as required

Essential Criteria:

  • Relevant certificate, diploma or tertiary qualification and extensive experience, or a combination of experience, expertise, and competence
  • Demonstrated commitment to upholding child and vulnerable adult safeguarding principles
  • Demonstrated knowledge and use of IT systems including personal information and case management systems, data collection, Microsoft products
  • High level interpersonal skills.

Desirable Criteria:

  • Previous history of employment in the social and community services sector.
  • Previous or current study relating to the social and community services sector.
     

More information about the role and to learn more about the key selection criteria, select the link to the Position Description.

In SEEK, click on Apply Now to access the Position Description through our careers page.

For more information, please email hr@micahprojects.org.au.

 

Benefits of working at Micah Projects

  • Join a well-recognised multidisciplinary organisation;
  • Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
  • Access to discounted fitness facilities through Fitness Passport for you and your family;
  • Access to free and confidential Employee Assistance Program;
  • Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
  • Access to other employee benefits, including Portable Long Service Leave (QLeave), supply of uniforms, and Flare benefits.

How to Apply:

If you believe that you have interest, passion, and desire to make a difference in people’s lives, please click on apply.

Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.

While the deadline to receive applications is Friday 31 October 2025, applications will be assessed with interviews being conducted as they are received so do not delay in applying!

 

Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.

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