Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.
Job Description
The Supportive Housing – Hope Street team are based at Brisbane Common Ground. Each element of Supportive Housing, from building to support service design, aims to create the greatest degree of empowerment and independence for people. Supportive Housing – Hope Street uses the Housing First model. The purpose of the onsite support team is to help tenants sustain stable housing by coordinating support based on individual needs. The team works alongside tenants to set and achieve goals, support independent living, and foster the development of strong support systems.
We are seeking a dynamic and experienced Tenant Service Worker to work as part of a multi-disciplinary and dynamic team to provide support to tenants of Brisbane Common Ground.
Two permanent part-time employment opportunities at Level 2 of the SCHADS Award:
Position 1: 48 hours per fortnight (Sunday to Tuesday)
Position 2: 64 hours per fortnight (Wednesday to Saturday)
Desired Skills and Experience
Key Responsibilities
Engage respectfully and safely with individuals with varying degrees of trauma and/or be under the influence of substances, which may present in varying degrees of distress, frustration, or elevated behavioural responses
Provide support to tenants of Brisbane Common Ground as part of a multi-disciplinary team.
Engage with tenants at Concierge, in common areas and in their units.
Managing roster/shifts (including nightshift)
Provide excellent customer service and problem solving in a high pressure environment.
Essential Criteria:
Ability to negotiate with emotionally heightened people, using de-escalation skills.
Demonstrated commitment to upholding child and vulnerable adult safeguarding principles.
Demonstrated knowledge and use of IT systems including personal information and case management systems, data collection, Microsoft products.
A positive attitude, and the ability to work flexibly and proactively in a team environment and autonomously within program guidelines with a commitment to the values and principles of Micah Projects to meet community needs.
Desirable:
Previous history of employment in the social and community services sector.
Previous or current study relating to the social and community services sector.
More information about the role and to learn more about the key selection criteria, select the link to the Position Description.
In SEEK, click on Apply Now to access the Position Description through our careers page.
Join a well-recognised multidisciplinary organisation;
Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
Access to discounted fitness facilities through Fitness Passport for you and your family;
Access to free and confidential Employee Assistance Program;
Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
Access to other employee benefits, including supply of uniforms.
How to Apply:
If you believe that you have interest, passion, and desire to make a difference in people’s lives, please click on apply.
Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.
While the deadline to receive applications is 5pm, Friday 22 August 2025, applications will be assessed with interviews being conducted as they are received so do not delay in applying!
Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.
